http://www.hellopeter.com/industry/electronics/feed This feed lists the latest reports under 'Electronics' as listed on Hellopeter.com en-gb Thu, 24 May 2012 14:44:06 +0200 http://www.hellopeter.com/images/logo.png http://www.hellopeter.com 208 47 Report on the service you receive from any supplier - anywhere ]]> http://www.hellopeter.com/altech-uec/complaints/disgusting-service-to-loyal-clients-807575 http://www.hellopeter.com/altech-uec/complaints/disgusting-service-to-loyal-clients-807575 Thu, 24 May 2012 13:53:18 +0200 ]]> http://www.hellopeter.com/hd-cabling/compliments/great-company-with-great-staff-807394 http://www.hellopeter.com/hd-cabling/compliments/great-company-with-great-staff-807394 Thu, 24 May 2012 11:27:46 +0200 ]]> http://www.hellopeter.com/tm-electronics/complaints/discusting-service-and-attitude-807322 http://www.hellopeter.com/tm-electronics/complaints/discusting-service-and-attitude-807322 Thu, 24 May 2012 10:37:23 +0200 Disappointed, it was as if they just took a handful of resistors and threw them in packets. I emailed Communica to complain about the quality but they didn't even reply! Really pathetic service, quality and support :(

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]]> http://www.hellopeter.com/communica/complaints/pathetic-quality-and-service-807103 http://www.hellopeter.com/communica/complaints/pathetic-quality-and-service-807103 Wed, 23 May 2012 22:57:00 +0200 O purchased a new LG 42 inch 3D led TV from Makro on Sunday 25 February 2012. It plays 3D well but cannot play MP4 files and cannot read the MKV files from my external hardrive.This is really sad as I was looking forward to watching these movies in 3D. I also have a Samsung 32 inch LCD which I purchased from House and Home in November 2011 and that TV can read and play all the file formats with no problem. I am unsure whether I should return the TV back to Makro or whether LG can send someone to update the TV software to play the files that the box says it can play.
Can someone from Makro or LG please contact me with a solution urgently as I am unhappy with my purchase and it will cost me money to transport the item away from my home?
Had calls from LG wanting me to take a day off work so that they can come to sort my TV at their leisure.Will LG give me another job if I lose this one.LG aftercare servcie is terrible and they are killling the brand.I still cannot play the movies folders as promised on the catalogue.I want my money back as tired of being robbed.

Very Unhappy cheated customer.

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]]> http://www.hellopeter.com/lg-electronics/complaints/lg-selling-defective-goods-that-cannot-deliver-807100 http://www.hellopeter.com/lg-electronics/complaints/lg-selling-defective-goods-that-cannot-deliver-807100 Wed, 23 May 2012 22:31:30 +0200

Is this how Samsung treat customers? No response on Facebook, Ceo Deon Liebenberg does not respond on emails and nothing on Hellopeter?

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]]> http://www.hellopeter.com/samsung-south-africa/complaints/its-been-5-days-no-reply-from-samsung-complaint-807085 http://www.hellopeter.com/samsung-south-africa/complaints/its-been-5-days-no-reply-from-samsung-complaint-807085 Wed, 23 May 2012 21:31:21 +0200

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]]> http://www.hellopeter.com/samsung-south-africa/compliments/samsung-has-sent-a-tecnician-to-fix-the-fridge-807002 http://www.hellopeter.com/samsung-south-africa/compliments/samsung-has-sent-a-tecnician-to-fix-the-fridge-807002 Wed, 23 May 2012 17:24:46 +0200
I recently purchased a Galaxy Nexus, which I absolutely love! I wanted to register the device on the Samsung website, which you are encouraged to do, and tried to get this done.

First off, the website did not want to accept my serial number, after several attempts, and tonnes of frustration. I then called the call center to have the device registered, but I was told they cant. Apparently this happens often, and their solution was "I'll give you a reference number." I asked if the reference number was to fix the problem (which they admitted there was). "No," he replied. There is no one there who can fix the problem with the website and I should quote the reference when I call in about something else.

I think this is a joke coming from one of the biggest technology companies in the world. Seeing a problem and not bothering to fix it. Wasting a customers time. Here's an idea Samsung: REDUCE CUSTOMER EFFORT. IDENTIFY PROBLEMS AND THEN SOLVE THEM.

I think the Samsung SA management team needs to learn about LEAN/SIX SIGMA, and not use workarounds as solutions, leaving customers unsure and wasting their time.

Use it, don't use it...

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]]> http://www.hellopeter.com/samsung-south-africa/complaints/no-can-do-attitude-806872 http://www.hellopeter.com/samsung-south-africa/complaints/no-can-do-attitude-806872 Wed, 23 May 2012 15:07:26 +0200
I dont think its fair that i have to pay for these repairs when the sim card size was not specified - this is not considered by me to be my negligence it is Samsung's negligence that has caused so much inconvenience!!!

I look forward to your response.

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]]> http://www.hellopeter.com/samsung-south-africa/complaints/still-not-satisfied-806815 http://www.hellopeter.com/samsung-south-africa/complaints/still-not-satisfied-806815 Wed, 23 May 2012 14:24:23 +0200 ]]> http://www.hellopeter.com/ace-automations/complaints/tyron-swanepoel-and-ace-automations-are-liars-806766 http://www.hellopeter.com/ace-automations/complaints/tyron-swanepoel-and-ace-automations-are-liars-806766 Wed, 23 May 2012 14:12:21 +0200