http://www.hellopeter.com/industry/consumables/feed This feed lists the latest reports under 'Consumables' as listed on Hellopeter.com en-gb Thu, 24 May 2012 14:38:32 +0200 http://www.hellopeter.com/images/logo.png http://www.hellopeter.com 208 47 Report on the service you receive from any supplier - anywhere
I would really appreciate a response from Pampers with regard to this issue...

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]]> http://www.hellopeter.com/pampers/complaints/pampers-active-baby-nappies-keep-breaking-open-807629 http://www.hellopeter.com/pampers/complaints/pampers-active-baby-nappies-keep-breaking-open-807629 Thu, 24 May 2012 14:36:59 +0200 ]]> http://www.hellopeter.com/aspen-pharmacare/complaints/vitamins-807505 http://www.hellopeter.com/aspen-pharmacare/complaints/vitamins-807505 Thu, 24 May 2012 12:58:48 +0200 ]]> http://www.hellopeter.com/africa-e-mart/compliments/very-good-handling-of-comlaint-807297 http://www.hellopeter.com/africa-e-mart/compliments/very-good-handling-of-comlaint-807297 Thu, 24 May 2012 10:11:20 +0200 Initial Report
I am a person that loves cadburys chocolate but i am so upset to note that the chocolate wholenut i bought tasted different and was not satsifying, i have been eating only cadbury's make and now i feel like changing my sense to something else. Really disappointed!!

Company Response
24th May 2012, 9:19am

Hello Melbella,

Thank you for your feedback.

Our Consumer Services will be in contact with you to get addtional information to resolve your complaint.

Kind Regards
Kraftfoods Consumer Services

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]]> http://www.hellopeter.com/cadbury-south-africa/complaints/upset-807212 http://www.hellopeter.com/cadbury-south-africa/complaints/upset-807212 Thu, 24 May 2012 09:12:44 +0200 ]]> http://www.hellopeter.com/albany-bakery/complaints/********-807030 http://www.hellopeter.com/albany-bakery/complaints/********-807030 Thu, 24 May 2012 14:21:23 +0200 ]]> http://www.hellopeter.com/usedcarsouthafrica-com/complaints/used-car-south-africa-is-a-****-807005 http://www.hellopeter.com/usedcarsouthafrica-com/complaints/used-car-south-africa-is-a-****-807005 Wed, 23 May 2012 17:32:44 +0200 Initial Report
I opened a box of milk tray at night just to have a snack,since it was a bit dark I didn't really pay attention to the appearance of the chocolate,but it did taste funny. When I checked the next day,the chocolate tray looked off.The chocolate pieces looked like they had a white layer around them,they were very dry and cracked.The reason why I didn't see this with the piece I had the night before was the fact that I had the milky dream piece which is a solid white chocolate piece.I felt so sick upon discovering that.
I checked the expiry/best before date and the tray had atleast three months before it goes bad.What does one do in such a situation?

Company Response
24th May 2012, 8:19am

Hello msominomvuyo,

Thank you for your feedback regarding the disappointing condition of the Milk Tray box you recently received as a gift.

Our Consumer Serviceszx Department will be in contact with you to resolve.

Kind Regards
Kraftfoods Consumer Services

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]]> http://www.hellopeter.com/cadbury-south-africa/complaints/chocolate-off-before-expiry-date-806950 http://www.hellopeter.com/cadbury-south-africa/complaints/chocolate-off-before-expiry-date-806950 Wed, 23 May 2012 16:25:52 +0200 ]]> http://www.hellopeter.com/nestle/complaints/no-wafer-plain-chochlate-806758 http://www.hellopeter.com/nestle/complaints/no-wafer-plain-chochlate-806758 Wed, 23 May 2012 13:46:53 +0200
Thanks
sharona

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]]> http://www.hellopeter.com/simba/complaints/quantity-is-getting-less-and-less-806744 http://www.hellopeter.com/simba/complaints/quantity-is-getting-less-and-less-806744 Wed, 23 May 2012 13:39:28 +0200 Initial Report
I think it is disgraceful that unilever are not willing to replace faulty mugs that were offered as part of a promotion.
These mugs have been declared unsafe for use. The fact that they were "free" seems to make the company think that they do not need to honour the promotion. My purchase was made on the basis of a package deal and would not have taken place on the merits of the soup alone. I believe that on package deals that "free" products that have strings attached are PAID FOR by meeting the requirements of the "deal"

C'mon and step up with honour!!!
I wil forever remember tihis every time I go into a shop to buy soups....

Company Response
23rd May 2012, 11:26am

Hello nelgd,

Thank you for contacting us. I am very sorry that this has happened and as the mugs are faulty we are not able to replace the mugs. We realise that you must be disappointed by this, and we are also disappointed that we were not able to proceed with the promotion. We would, as a gesture of goodwill like to send you some complimentary vouchers, so please can you send me your postal address so that I may post them to you. Once again, we apologise for the inconvenience which this has caused to yourself. Have a good day, and kind regards

lanice de Rosnay
Knorr Consumer Care
0860 331 441

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]]> http://www.hellopeter.com/unilever/complaints/knorr-unsafe-mug-promotion-a-disgrace-806475 http://www.hellopeter.com/unilever/complaints/knorr-unsafe-mug-promotion-a-disgrace-806475 Wed, 23 May 2012 10:16:45 +0200