League Table - Banking Industry Comparison(last 12 months)
The league table is used to display the conversion ratios from complaints to compliments. Please note that ONLY the companies with the MOST reports are calculated for the conversion ratios. To select your OWN companies for comparision, please click here.
| Conversion ratio | |
| African Bank | 217 (21%) |
| Wesbank | 110 (17%) |
| Standard Bank | 632 (12%) |
| Nedbank | 299 (10%) |
| Absa | 488 (10%) |
| Capitec Bank | 61 (9%) |
| First National Bank | 558 (8%) |
| INDUSTRY AVE | 2458 (12%) |
| Compliments ratio (Most to Least) | |
| Capitec Bank | 154 (19%) |
| Nedbank | 347 (11%) |
| First National Bank | 789 (10%) |
| African Bank | 98 (9%) |
| Standard Bank | 451 (8%) |
| Wesbank | 53 (8%) |
| Absa | 376 (7%) |
| INDUSTRY AVE | 4784 (19%) |
| Complaints ratio (Least to Most) | |
| Capitec Bank | 647 (81%) |
| Nedbank | 2940 (89%) |
| First National Bank | 6985 (90%) |
| African Bank | 1037 (91%) |
| Standard Bank | 5151 (92%) |
| Wesbank | 631 (92%) |
| Absa | 4694 (93%) |
| INDUSTRY AVE | 20313 (81%) |
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