Incredible Connection Compliment
Incredible Connection |
Retail | ||
| BRANCH / AREA | Cresta | COUNTRY | South Africa |
| TIME / DATE | 09:28 Wed 18 Jan | PERSON RESPONSIBLE | Malusi |
| CUSTOMER | helzangel | View all reports by user |
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| NATURE | Going the Extra Mile |
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| INCIDENT | Fri 1 Jul | ||
| HEADLINE | Malusi the winner! |
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I was shopping around for a laptop last year, comparing prices at various stores and suppliers. I walked into Incredible Connection Cresta and was assisted by Malusi who explained everything that I needed to know. he ensured that the advice he provided to me was to the best of his knowledge and didn't ****if was not certain of something. Although I found a laptop elsewhere, cheaper, I decided that Malusi's service was IMPECCABLE adn he deserved this sale. He even threw in a mouse for free! A few months later, my sister-in-law also wanted a laptop and I recommended that she go to Malusi - she was also wowed by the service and purchased from him. Malusi, keep this excellent customer service going and keep smiling :) You deserve a promotion or a raise! |
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| SUPPLIER'S RESPONSE | Incredible Connection | Time and Date | 09:43:45 | Wed 25 Jan 12 |
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Hello helzangel, Thank you so much for your lovely feedback - We will inform Malusi's management team immediately. Kind Regards Incredible Connection |
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