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 Incredible Connection Compliment

SUPPLIER

Incredible Connection

INDUSTRY Retail
BRANCH / AREA Cresta COUNTRY South Africa
TIME / DATE 09:28 Wed 18 Jan PERSON RESPONSIBLE Malusi
CUSTOMER helzangel View all reports by user
NATURE

Going the Extra Mile

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INCIDENT Fri 1 Jul
HEADLINE

Malusi the winner!

I was shopping around for a laptop last year, comparing prices at various stores and suppliers. I walked into Incredible Connection Cresta and was assisted by Malusi who explained everything that I needed to know. he ensured that the advice he provided to me was to the best of his knowledge and didn't ****if was not certain of something. Although I found a laptop elsewhere, cheaper, I decided that Malusi's service was IMPECCABLE adn he deserved this sale. He even threw in a mouse for free!
A few months later, my sister-in-law also wanted a laptop and I recommended that she go to Malusi - she was also wowed by the service and purchased from him.

Malusi, keep this excellent customer service going and keep smiling :) You deserve a promotion or a raise!
SUPPLIER'S RESPONSE Incredible Connection Time and Date 09:43:45 | Wed 25 Jan 12
Hello helzangel,

Thank you so much for your lovely feedback - We will inform Malusi's management team immediately.

Kind Regards
Incredible Connection

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