Incredible Connection Complaint
 SUPPLIER |
Incredible Connection |
 INDUSTRY |
Retail |
| BRANCH / AREA | Clearwater | COUNTRY | South Africa |
| TIME / DATE | 16:08 Thu 2 Feb | PERSON RESPONSIBLE | |
| CUSTOMER | JAB8848 | View all reports by user |
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| PROBLEM | Feedback / Response |
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| INCIDENT | Mon 30 Jan | ||
| HEADLINE | Poor service and no response to complaint! |
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Earlier this week, i went in to the Clearwater "Mega" store to buy an iPad and cable, nearly an R8000 transaction. No one helped me, 15 inutes later I eventually went to call someone, I asked him a simple question, which he could not answer, he then went to find someone that could, 10 minutes later still no sign of him. I then took the time and effort to send a message to Incredible connection via their website, 4 days later, no one ven bother to acknowledge or reply! Shocking! |
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| SUPPLIER'S RESPONSE | Incredible Connection | Time and Date | 12:41:06 | Fri 3 Feb 12 |
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Hello JAB8848, Our branch management will contact you shortly in this regard. Kind Regards Incredible Connection Service Department |
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| CUSTOMER'S FEEDBACK | JAB8848 | Time and Date | 13:23:35 | Wed 7 Mar 12 |
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Not Impressed:
Incredible eventually contacted me to apologise and offered to sell me the goods I had tried to buy from them, but had already bought elsewhere. a very hollow response |
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Relevant content (Last 5 Feedback / Response Problems)
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