Incredible Connection Complaint
 SUPPLIER |
Incredible Connection |
 INDUSTRY |
Retail |
| BRANCH / AREA | hemingways | COUNTRY | South Africa |
| TIME / DATE | 09:25 Wed 1 Feb | PERSON RESPONSIBLE | Justin/Johan |
| CUSTOMER | anathim | View all reports by user |
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2
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| PROBLEM | Feedback / Response |
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| INCIDENT | Wed 1 Feb | ||
| HEADLINE | NO REPORTS ON FAULTY LAPTOP |
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| My computer went in for repairs early Dec last year. I was not given any feedback until i called mid last month 2 enquire on the progress only 2 b told the computer is there waiting 4 collection. I requested reports on what exactly was the problem because it was the second time within a period of six months that there computer hs broken down. Till today i hv nt received any reports, i call them only to be told they r waitin 4 the supplier 2 provide the reports. Noone calls me 2 gv m any feedback. I refused 2 take the laptop until i knw wht the problem is as they refuse to replace it with a new laptop even though the harddrive has broken down twice even though the computer is still new & nt even a yr old. I need ANSWERS. The service @ Incredible Connection really ***** | |||
| SUPPLIER'S RESPONSE | Incredible Connection | Time and Date | 09:28:26 | Thu 2 Feb 12 |
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Hello anathim, Our branch management will contact you shortly in this regard. Kind Regards Incredible Connection Service Department |
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