Incredible Connection Complaint
 SUPPLIER |
Incredible Connection |
 INDUSTRY |
Retail |
| BRANCH / AREA | Blue Route Mall Tokai | COUNTRY | South Africa |
| TIME / DATE | 11:35 Tue 31 Jan | PERSON RESPONSIBLE | Marlon |
| CUSTOMER | Madpete | View all reports by user |
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| PROBLEM | Feedback / Response |
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| INCIDENT | Mon 23 Jan | ||
| HEADLINE | No Feedback EVER |
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| I Bought a TEAC portable DVD Player at Incredible Connection in JHB in June 2011. The screen would not display and I took it to Tokai for a warranty repair. I had to physically go in to check up as I was never contacted and eventually got the unit back 3 weeks later. The unit packed up in December and will not readthe disk. I was told that I could not hand in the unit as the suppliers were closing for the holidays. This was 12th Dec, i had to wait until 20th Jan 2012 to hand it in. I did so on the 23rd Jan, and was told by Marlon that he would accelerate the process and contact his Head Office. This would take 3-4 days. I have not heard anything to date. FEED BACK keeps an already UNHAPPY CUSTOMER consoled. I will not do business with Incredible Connection again. | |||
| SUPPLIER'S RESPONSE | Incredible Connection | Time and Date | 09:14:44 | Thu 2 Feb 12 |
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Hello Madpete, Our branch management will contact you shortly in this regard. Kind Regards Incredible Connection Services |
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