Incredible Connection Complaint

SUPPLIER	Incredible Connection	INDUSTRY	Retail
BRANCH / AREA	Gauteng	COUNTRY	South Africa
TIME / DATE	11:37 Wed 1 Feb	PERSON RESPONSIBLE
CUSTOMER	shekar	View all reports by user	0 1
PROBLEM	Failure to honour adve...	Post this report to your Facebook page Post this report to your Twitter page
INCIDENT	Wed 1 Feb
HEADLINE	Failure to honour advertised deals
Incredible Connection has advertised Vodacom contracts and are not willing to honour the advertised deals. It is not the customer's mistake and they should honour the deal. This is not the first time that this happened and is definitely not on. It is an utter cop out when Vodacom/Incredible Connection hides behind their words "ERRORS AND OMISSION EXCEPTED). It is also a cop out when Incredible Connection passes the buck to Vodacom!!! I previously sat in 2 hours of traffic only to be told the advert was an error. They must honour the current deal as advertised and available from 2 to 5 February 2012! Add a new Incredible Connection Report Inappropriate report?
SUPPLIER'S RESPONSE	Incredible Connection	Time and Date	09:29:35 \| Thu 2 Feb 12
Hello shekar, Our head office will contact you shortly in this regard. Kind Regards Incredible Connection Service Department