Incredible Connection Conversion
 SUPPLIER |
Incredible Connection |
 INDUSTRY |
Retail |
| BRANCH / AREA | Woodmead | COUNTRY | South Africa |
| TIME / DATE | 08:05 Tue 24 Jan | PERSON RESPONSIBLE | Accounts |
| CUSTOMER | Proudly_So | View all reports by user |
 1
 1
|
| PROBLEM | Billing / Accounts |
 Post this report to your Facebook page Post this report to your Twitter page
|
|
| INCIDENT | Tue 24 Jan | ||
| HEADLINE | Totally incredible incompetence |
||
|
Dear Incredible Corruption, i mean connection... I had an account with you over a year ago which was paid off in June / July 2011. I have spoken to managers and your contact centre staff who had confirmed that the account would be closed. I just received my free credit report from Experian, and guess what, the account still reflects as "Open" with a balance of R4???? Please can someone do their job properly for once and resolve this matter! Thank you! |
|||
| SUPPLIER'S RESPONSE | Incredible Connection | Time and Date | 09:33:15 | Wed 25 Jan 12 |
|
Hello Proudly_So, We will contact our Financial service provider to get into contact with you. Kind Regards Incredible Connection |
|||
| CUSTOMER'S FEEDBACK | Proudly_So | Time and Date | 14:21:46 | Fri 27 Jan 12 |
| Quite Impressed: I was happy with the speedy response and expanation on how the matter will be resolved. Will monitor the situation to ensure that the details communicated have been successfully executed. | |||
Relevant content (Last 5 Billing / Accounts Problems)
 |
|||
|
|
|||
 |
|||
|
|
|||
 |
11:35:03 Thu 24 May 12
|
Facebook Application
