Incredible Connection Conversion
 SUPPLIER |
Incredible Connection |
 INDUSTRY |
Retail |
| BRANCH / AREA | Nationwide | COUNTRY | South Africa |
| TIME / DATE | 13:37 Thu 2 Feb | PERSON RESPONSIBLE | |
| CUSTOMER | Hstemmet | View all reports by user |
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| PROBLEM | False advertising |
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| INCIDENT | Thu 2 Feb | ||
| HEADLINE | False advertising |
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Went to Incredible Connection this morning to buy the special deal on a Blackberry plus playbook. When I got to the store the unhelpful staff member pointed to the piece of paper on the wall that states it was a misprint... I am very unhappy because false advertising cost me the consumer money and valuable time without even a half attempt from IC to compensate.. |
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| SUPPLIER'S RESPONSE | Incredible Connection | Time and Date | 16:11:51 | Fri 3 Feb 12 |
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Hello Hstemmet, Our head office will contact you in this regard. Kind Regards Incredible Connection Service Department |
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| CUSTOMER'S FEEDBACK | Hstemmet | Time and Date | 07:51:40 | Tue 7 Feb 12 |
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Quite Impressed:
Hi , thank you head office for handling my complaint with a professional manner and supplied a resolution to my satisfaction. Your response is the kind of response one expect from a company like Incredible Connection. Unfortunately the specific branch (tygervalley) will not see me again but Incredible Connection in general will. Regards |
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Relevant content (Last 5 False advertising Problems)
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