Iburst Complaint
 SUPPLIER |
Iburst |
 INDUSTRY |
Telecommunications |
| BRANCH / AREA | Accounts | COUNTRY | South Africa |
| TIME / DATE | 08:23 Wed 18 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | JJM33 | View all reports by user |
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1
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Wed 18 Jan | ||
| HEADLINE | Wrong billing |
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| Every month Iburst charge me a fee for a debt order not going of my bank account - every month we phone in and the correct this matter - every month they say it will not happen again - every month it happens again - I wrote them an email and this is one week later - no response - not even a acknowledgement of email - this email was to [Email Removed] [Email Removed] and to [Email Removed] on the Thu 1/12/2012 6:38 AM - I also wrote them directly via there website - after my 2yr contract I would like to downgrade and do month -to-to month - Menlyn Iburst said i can do it via the internet - well I can't and no one from iburst did contact me!! shame on you Ibusrt! | |||
Relevant content (Last 5 Billing / Accounts Problems)
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11:35:03 Thu 24 May 12
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