Iburst Complaint
 SUPPLIER |
Iburst |
 INDUSTRY |
Telecommunications |
| BRANCH / AREA | Johannesburg | COUNTRY | South Africa |
| TIME / DATE | 01:02 Fri 27 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | gavinlock | View all reports by user |
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Fri 27 Jan | ||
| HEADLINE | Harrassment from MBDCS and issues with iburst |
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I had an iburst account back in 2008/2010. I effectively closed that account and ended the subscription (with great difficulty I might add) in Sep/Oct 2010. I am now, in 2012, receiving smses from MBDCS saying there is a constant failure to pay my iburst consumer 3rd account? The only thing I have to say is ***? I have emailed the accounts department at iburst, the helpdesk and used the contact form, all of which I have had no response to. iburst was fine when i started and was making my regular payments. the problems started when i wanted to end my subscription (after my 24 month contract was completed too). They were unhelpful, uninformative and a pain to deal with. And i ended up spending more money sorting unneccessary matter out regarding payments. Over 15 months later this happens? And they are unreachable and unresponsive. I would like this matter sorted and now! |
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