Iburst Complaint
 SUPPLIER |
Iburst |
 INDUSTRY |
Telecommunications |
| BRANCH / AREA | Head Office | COUNTRY | South Africa |
| TIME / DATE | 07:36 Mon 16 Jan | PERSON RESPONSIBLE | Head Office |
| CUSTOMER | HennieSmit | View all reports by user |
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| PROBLEM | Breach of Contract |
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| INCIDENT | Mon 16 Jan | ||
| HEADLINE | Failed to refund me after cancellation of contract |
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Good Day On 27 Oct 2011 I took out an iBurst Playa5 contract. On 31 Oct 2011 I purchased a booster antenna since I had extremely poor reception using only their supplied USB modem. On 1 Nov 2011 I cancelled the contract since their service did not work for me. After numerous phone calls to their helpdesk, the last call being on Monday 9 Jan 2012, I have still not received the refund to the value of R671.02. During this last call I was told that the funds will be in my account by Friday 13 Jan 2012. I spoke with Thabisile on this last occasion at around 10:28. I also told her that if I am not refunded that I will report them to the authorities. This is truly pathetic from iBurst. |
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Relevant content (Last 5 Breach of Contract Problems)
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