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Hyundai South Africa - Customer Feedback and Analysis

Shown below are the statistics for Hyundai South Africa based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment ddddd (102) 18%
Complaint (479) 82%
Customer Compliment Complaint
1. Jeanette Jacobs013
2. Mystic03
3. marcoash03
4. teager03
5. wbvonselen00102
Nature of complaints (last 12 months): 479 reports - Hyundai South Africa
Bad Attitude (37) 8% Bad Attitude
Billing/Accounts (4) 1% Billing/Accounts
Booking Query (2) 0% Booking Query
Breach of Contract (35) 7% Breach of Contract
Call Centre!! (1) 0% Call Centre!!
Damaged Goods (41) 9% Damaged Goods
Expiry Date (2) 0% Expiry Date
Feedback/Response (43) 9% Feedback/Response
Late/No Delivery (21) 4% Late/No Delivery
Chart
Other Other (85) 18%
Out of Stock Out of Stock (9) 2%
Passing the Buck Passing the Buck (19) 4%
Pricing/Barcodes Pricing/Barcodes (7) 1%
Repairs/Servicing Repairs/Servicing (173) 36%
Nature of complaints (last 12 months): 11369 reports - Motor Industry Analysis
Bad Attitude (722) 6% Bad Attitude
Billing/Accounts (191) 2% Billing/Accounts
Booking Query (33) 0% Booking Query
Breach of Contract (359) 3% Breach of Contract
Call Centre!! (33) 0% Call Centre!!
Competitions (10) 0% Competitions
Damaged Goods (723) 6% Damaged Goods
Expiry Date (18) 0% Expiry Date
Feedback/Response (578) 5% Feedback/Response
Chart
Hygiene Hygiene (2) 0%
Late/No Delivery Late/No Delivery (395) 3%
Other Other (4441) 39%
Out of Stock Out of Stock (111) 1%
Passing the Buck Passing the Buck (304) 3%
Pricing/Barcodes Pricing/Barcodes (88) 1%
Repairs/Servicing Repairs/Servicing (3333) 29%
Spam Spam (28) 0%

Please note: All Reports & Stats fall away after 12 months

 
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