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House & Home - Customer Feedback and Analysis

Shown below are the statistics for House & Home based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
 Compliment ddddd (76) 19%
Complaint (324) 81%
Customer Compliment Complaint
1. francogaby14
2. Vaatjie12
3. helgie03
4. nina198502
5. rln02
Customer Feedback to Supplier Responses (last 12 months): 125 reports
Chart
 Over the moon Over the moon (15) 12%
Quite Impressed Quite Impressed (24) 19%
Indifferent Indifferent (12) 10%
Not Impressed Not Impressed (16) 13%
Utterly Disgusted Utterly Disgusted (58) 46%
Nature of complaints (last 12 months): 324 reports - House & Home
Bad Attitude (28) 9% Bad Attitude
Billing/Accounts (19) 6% Billing/Accounts
Booking Query (1) 0% Booking Query
Breach of Contract (5) 2% Breach of Contract
Call Centre!! (1) 0% Call Centre!!
Competitions (1) 0% Competitions
Damaged Goods (67) 21% Damaged Goods
Feedback/Response (28) 9% Feedback/Response
Late/No Delivery (51) 16% Late/No Delivery
Chart
 Other Other (56) 17%
Out of Stock Out of Stock (16) 5%
Passing the Buck Passing the Buck (10) 3%
Pricing/Barcodes Pricing/Barcodes (9) 3%
Repairs/Servicing Repairs/Servicing (32) 10%
Nature of complaints (last 12 months): 28705 reports - Retail Industry Analysis
Bad Attitude (3831) 13% Bad Attitude
Billing/Accounts (2602) 9% Billing/Accounts
Booking Query (38) 0% Booking Query
Breach of Contract (409) 1% Breach of Contract
Call Centre!! (326) 1% Call Centre!!
Competitions (79) 0% Competitions
Damaged Goods (2182) 8% Damaged Goods
Expiry Date (309) 1% Expiry Date
Feedback/Response (1498) 5% Feedback/Response
Chart
 Hygiene Hygiene (316) 1%
Late/No Delivery Late/No Delivery (1522) 5%
Other Other (11775) 41%
Out of Stock Out of Stock (978) 3%
Passing the Buck Passing the Buck (510) 2%
Pricing/Barcodes Pricing/Barcodes (743) 3%
Repairs/Servicing Repairs/Servicing (1415) 5%
Spam Spam (172) 1%
Back

Please note: All Reports & Stats fall away after 12 months

 
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