House & Home Compliment
 SUPPLIER |
House & Home |
 INDUSTRY |
Retail |
| BRANCH / AREA | Kempton Park, I think | COUNTRY | South Africa |
| TIME / DATE | 12:57 Thu 2 Feb | PERSON RESPONSIBLE | Timothy Qwabe |
| CUSTOMER | Marc | View all reports by user |
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| NATURE | Great Attitude |
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| INCIDENT | Thu 2 Feb | ||
| HEADLINE | Great service |
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I went into House and Home for a quote on carpeting. I was told that someone would come and measure up. He arrived promptly, was very courteous and professional. I received my quotation later that day, and booked the fitment. The fitters arrived on time, and did the job extremely well, without any hassles. The only small thing I didn't like was that they asked me for a broom. They should have their own, but it's such a tiny issue that it really doesn't matter. I will definitely use their services again when I replace any more carpets. They score 10/10 from me. :-) |
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| SUPPLIER'S RESPONSE | House & Home | Time and Date | 14:33:38 | Thu 2 Feb 12 |
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Hello Marc, Thank you, for affording the time to inform us of the great service that you have received from our Carpeting Division, this is the type of service that we wish to extend to all our Customer. I have forwarded your compliment onto senior management for their review. Regards, Marcia Customer Relations House & Home Head Office |
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| CUSTOMER'S FEEDBACK | Marc | Time and Date | 17:11:39 | Tue 14 Feb 12 |
| Quite Impressed: Professionally handled | |||
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