House & Home Complaint
 SUPPLIER |
House & Home |
 INDUSTRY |
Retail |
| BRANCH / AREA | Roodepoort | COUNTRY | South Africa |
| TIME / DATE | 19:03 Mon 23 Jan | PERSON RESPONSIBLE | BCa05 Cashier |
| CUSTOMER | Rich85 | View all reports by user |
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6
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| PROBLEM | Breach of Contract |
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| INCIDENT | Mon 23 Jan | ||
| HEADLINE | Not getting what you Pay for |
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I am Utterly disappointed in the service from House and Home, How much does Customer satisfaction mean to you, My Wife and i bought a chest freezer defy 310L that was on special the weekend, I rushed home from work Today to pick it up in the rain, then get told to go to the back then I wait 40min for them to bring it, they put it in my car, I get home, unpack it only to SEE ITS A 210L! Not a 310L, Yes I know I should have checked it in my haste BUT YOU SUPPOSED TO GET WHAT YOU PAY FOR. End of story. Now its fully unpacked and i took it in on my own, Who is going to rectify this? |
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| SUPPLIER'S RESPONSE | House & Home | Time and Date | 07:26:03 | Tue 24 Jan 12 |
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Hello Rich85, Your complaint has been forwarded onto senior management for their urgent assistance. Regards, Marcia Customer Relations House & Home Head Office |
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Relevant content (Last 5 Breach of Contract Problems)
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