House & Home Complaint
 SUPPLIER |
House & Home |
 INDUSTRY |
Retail |
| BRANCH / AREA | Menlyn | COUNTRY | South Africa |
| TIME / DATE | 15:00 Thu 2 Feb | PERSON RESPONSIBLE | Management |
| CUSTOMER | benitac | View all reports by user |
 0
5
|
| PROBLEM | Repairs / Servicing |
 Post this report to your Facebook page Post this report to your Twitter page
|
|
| INCIDENT | Thu 24 Nov | ||
| HEADLINE | NO SERVICE!!! |
||
| I bought a portable aircon from house and home menlyn in Nov 2011, from the start the thing has been making n screaming noise like a fanbelt that slips, i took it to H&H Raslouw and explained to the floor manager that I need a lend machine while mine goes in for repairs as i bought the aircon for my exotic pet who needs an airconditioned room. he had a bad attitude and said no and walked away. I phoned head office chairmain said that she will assist me by telling menlyn that they need to send a technician out to my house, this was in january nothing has happened! i am phoning them everyday and there is always an exscuse and i am sitting with something I paid R4000 for that is not right! I will have to move on to the consumers act! | |||
| SUPPLIER'S RESPONSE | House & Home | Time and Date | 15:15:26 | Thu 2 Feb 12 |
|
Hello benitac, Your complaint has been forwarded onto senior management for their urgent attention, and assistance. Regards, Marcia Customer Relations House & Home Head Office |
|||
| CUSTOMER'S FEEDBACK | benitac | Time and Date | 09:38:07 | Thu 15 Mar 12 |
| Utterly Disgusted: Someone came out on the Saturday but the aircon is making the screaming noise again and this time even worts!! | |||
Relevant content (Last 5 Repairs / Servicing Problems)
 |
|||
|
|
|||
 |
|||
|
|
(( • )) Supplier's response | ||
|
|
(( • )) Supplier's response |
Facebook Application
