House & Home Complaint
 SUPPLIER |
House & Home |
 INDUSTRY |
Retail |
| BRANCH / AREA | Menlyn | COUNTRY | South Africa |
| TIME / DATE | 17:58 Tue 24 Jan | PERSON RESPONSIBLE | A. Naicker |
| CUSTOMER | AshBeck | View all reports by user |
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| PROBLEM | Feedback / Response |
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| INCIDENT | Mon 26 Dec | ||
| HEADLINE | No Delivery of Product purchased and Paid in Full |
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I purchased a Whirlpool Dishwasher on 2011-12-26. The product and delivery was paid for in full on the day of purchase. It is the 24th of January 2012 today, almost a MONTH later, and I have STILL not received the dishwasher. Totally unacceptable. I phoned the branch today, and was told that they are out of stock. I have phoned various times, and each time I received a different excuse. I find it hard to believe that it takes a month to deliver a product, a product which I bought and paid in full already. It is absurd. Mr. A. Becker |
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| SUPPLIER'S RESPONSE | House & Home | Time and Date | 08:07:44 | Wed 25 Jan 12 |
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Hello AshBeck, Your complaint has been forwarded onto senior management for their urgent assistance. Regards, Marcia Customer Relations House & Home Head Office |
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(( • )) Supplier's response |
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