@Home Compliment
 SUPPLIER |
@Home |
 INDUSTRY |
Retail |
| BRANCH / AREA | Bedford Square | COUNTRY | South Africa |
| TIME / DATE | 16:12 Tue 3 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | flmjus | View all reports by user |
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| NATURE | Going the Extra Mile |
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| INCIDENT | Tue 3 Jan | ||
| HEADLINE | Great Service - Going the extra mile! |
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We went to see if a particular item was in stock at our local @Home. It wasnt but Otsile went out of his way to find stock at the next closest @Home. Later that day he called and confirmed that the Sandton branch had stock and made sure it was reserved for us. All I can say is that it is this kind of friendly, helpful service that goes a long way in keeping customers loyal. Otsile went the extra mile and it is greatly appreciated. |
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| SUPPLIER'S RESPONSE | @Home | Time and Date | 09:18:04 | Wed 4 Jan 12 |
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Hello flmjus, Thank you for the great feedback! It is great to hear that you had a good experience with us and really glad that we could assist you in the best way possible. We hope you in our stores soon! I will pass your comments to the @home branch to inform them. Kind regards, Mymoena TFG Communications Coordinator |
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