@Home Complaint
@Home |
Retail | ||
| BRANCH / AREA | The Grove, Pretoria | COUNTRY | South Africa |
| TIME / DATE | 18:12 Mon 16 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | tibby1 | View all reports by user |
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| PROBLEM | Late / No Delivery |
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| INCIDENT | Fri 13 Jan | ||
| HEADLINE | Goods not delivered |
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Order Number: 143054 I purchased an Angela Bed Brown Queen length on 31 December 2011 and was informed that it will be delivered on 13 January at 5pm. My goods were not delivered as per our agreement. I then called the shop on Saturday (14 Jan) to ask what happened to my goods. The consultant told me that she will file a query with the warehouse and get back to me. I still havent heard anything from them. |
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| SUPPLIER'S RESPONSE | @Home | Time and Date | 16:53:31 | Wed 18 Jan 12 |
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Hello tibby1, Thank you for bringing this to our attention. In order to sort out your situation, I will pass your comments to the @home department and they will contact you directly. Kind regards, Mymoena TFG Communications Coordinator |
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