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Hewlett Packard - Customer Feedback and Analysis

Shown below are the statistics for Hewlett Packard based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
 Compliment ddddd (7) 6%
Complaint (112) 94%
Customer Compliment Complaint
1. dolfdolf06
2. bdd03
3. ianlong03
4. HBrand03
5. Shelene02
Nature of complaints (last 12 months): 112 reports - Hewlett Packard
Bad Attitude (7) 6% Bad Attitude
Breach of Contract (1) 1% Breach of Contract
Call Centre!! (5) 4% Call Centre!!
Damaged Goods (17) 15% Damaged Goods
Feedback/Response (14) 13% Feedback/Response
Other (18) 16% Other
Passing the Buck (2) 2% Passing the Buck
Pricing/Barcodes (1) 1% Pricing/Barcodes
Repairs/Servicing (47) 42% Repairs/Servicing
Chart
Nature of complaints (last 12 months): 1850 reports - IT Industry Analysis
Bad Attitude (99) 5% Bad Attitude
Billing/Accounts (56) 3% Billing/Accounts
Booking Query (4) 0% Booking Query
Breach of Contract (48) 3% Breach of Contract
Call Centre!! (54) 3% Call Centre!!
Competitions (2) 0% Competitions
Damaged Goods (90) 5% Damaged Goods
Expiry Date (2) 0% Expiry Date
Feedback/Response (135) 7% Feedback/Response
Chart
 Hygiene Hygiene (1) 0%
Late/No Delivery Late/No Delivery (88) 5%
Other Other (959) 52%
Out of Stock Out of Stock (9) 0%
Passing the Buck Passing the Buck (21) 1%
Pricing/Barcodes Pricing/Barcodes (12) 1%
Repairs/Servicing Repairs/Servicing (258) 14%
Spam Spam (12) 1%
Back

Please note: All Reports & Stats fall away after 12 months

 
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