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GWM SA - Customer Feedback and Analysis

Shown below are the statistics for GWM SA based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
 Compliment ddddd (18) 24%
Complaint (58) 76%
Customer Compliment Complaint
1. fransg20
2. cornelep02
3. Slareth02
4. Amyedk01
5. happy201201
Nature of complaints (last 12 months): 58 reports - GWM SA
Bad Attitude (3) 5% Bad Attitude
Billing/Accounts (1) 2% Billing/Accounts
Breach of Contract (1) 2% Breach of Contract
Damaged Goods (11) 19% Damaged Goods
Feedback/Response (6) 10% Feedback/Response
Late/No Delivery (1) 2% Late/No Delivery
Other (10) 17% Other
Passing the Buck (2) 3% Passing the Buck
Repairs/Servicing (23) 40% Repairs/Servicing
Chart
Nature of complaints (last 12 months): 11369 reports - Motor Industry Analysis
Bad Attitude (722) 6% Bad Attitude
Billing/Accounts (191) 2% Billing/Accounts
Booking Query (33) 0% Booking Query
Breach of Contract (359) 3% Breach of Contract
Call Centre!! (33) 0% Call Centre!!
Competitions (10) 0% Competitions
Damaged Goods (723) 6% Damaged Goods
Expiry Date (18) 0% Expiry Date
Feedback/Response (578) 5% Feedback/Response
Chart
 Hygiene Hygiene (2) 0%
Late/No Delivery Late/No Delivery (395) 3%
Other Other (4441) 39%
Out of Stock Out of Stock (111) 1%
Passing the Buck Passing the Buck (304) 3%
Pricing/Barcodes Pricing/Barcodes (88) 1%
Repairs/Servicing Repairs/Servicing (3333) 29%
Spam Spam (28) 0%
Back

Please note: All Reports & Stats fall away after 12 months

 
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