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 Guess Complaint

SUPPLIER

Guess

INDUSTRY Retail
BRANCH / AREA S COUNTRY South Africa
TIME / DATE 16:33 Sun 9 Oct PERSON RESPONSIBLE
CUSTOMER johancoetzee View all reports by user
PROBLEM

Product

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INCIDENT Fri 7 Oct
HEADLINE

Guess Jean

I bought another pair of Guess jeans at Markhams last week Wednesday/Thursday. The jean has been shortened (altered) this week as it is to long for me. This afternoon at a function I realised on the left inner thigh just above the knee there is about 6/7 stitches missing. This is visible (beige/gold stitching). I only wear Guess jeans for the last couple of years. What now? I'm not happy about this.
Regards
Johan
SUPPLIER'S RESPONSE Guess Time and Date 09:21:43 | Mon 10 Oct 11
Hello johancoetzee,

Hi Johan,

This hellopeter account has been created for Guess retail store complaints and compliments. The alteration service was done by Markhams and therefore you will need to take this up with them. if you do not get any joy, please contact me on cjardim@busbyhouse.com.

Regards
Carlos

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