Guess Complaint
Guess |
Retail | ||
| BRANCH / AREA | S | COUNTRY | South Africa |
| TIME / DATE | 16:33 Sun 9 Oct | PERSON RESPONSIBLE | |
| CUSTOMER | johancoetzee | View all reports by user |
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| PROBLEM | Product |
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| INCIDENT | Fri 7 Oct | ||
| HEADLINE | Guess Jean |
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I bought another pair of Guess jeans at Markhams last week Wednesday/Thursday. The jean has been shortened (altered) this week as it is to long for me. This afternoon at a function I realised on the left inner thigh just above the knee there is about 6/7 stitches missing. This is visible (beige/gold stitching). I only wear Guess jeans for the last couple of years. What now? I'm not happy about this. Regards Johan |
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| SUPPLIER'S RESPONSE | Guess | Time and Date | 09:21:43 | Mon 10 Oct 11 |
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Hello johancoetzee, Hi Johan, This hellopeter account has been created for Guess retail store complaints and compliments. The alteration service was done by Markhams and therefore you will need to take this up with them. if you do not get any joy, please contact me on cjardim@busbyhouse.com. Regards Carlos |
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