Guess Complaint
Guess |
Retail | ||
| BRANCH / AREA | menlyn | COUNTRY | South Africa |
| TIME / DATE | 10:15 Tue 20 Sep | PERSON RESPONSIBLE | |
| CUSTOMER | willpta | View all reports by user |
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| PROBLEM | Damaged Goods |
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| INCIDENT | Tue 20 Sep | ||
| HEADLINE | Guess it's not made to last II |
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SECOND POSTING ADDRESSING THIS ISSUE: Bought a pair of Jeans (Rocker Fit) from Menlyn store on 11/09/11. Today is 4 days later. (well, at the time of writing the original report it was) One day of wearing the pair and the one belt loop has come loose. At R599 these jeans should last longer. Really! I have much cheaper jeans that are in excess of two years old and still fine. This is ridiculous!! I do not require the jeans to be repaired. I need them replaced. End of story. I am not interested in hearing about an "exchanges on unused items only" policy as the stitching is definitely below par. Kindly advise where I can have these exchanged. |
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| SUPPLIER'S RESPONSE | Guess | Time and Date | 10:24:37 | Tue 20 Sep 11 |
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Hello willpta, Please see posting on previous mail. Kind Regards, DANIEL SWANEPOEL |
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Relevant content (Last 5 Damaged Goods Problems)
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(( • )) Supplier's response | ||
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