Guess Conversion
 SUPPLIER |
Guess |
 INDUSTRY |
Retail |
| BRANCH / AREA | Canal Walk | COUNTRY | South Africa |
| TIME / DATE | 12:26 Wed 2 Nov | PERSON RESPONSIBLE | Guess |
| CUSTOMER | ekmoetweet | View all reports by user |
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| PROBLEM | Poor Quality |
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| INCIDENT | Wed 2 Nov | ||
| HEADLINE | Guess Bad Quality |
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I bought a bracelet with a charm from Guess Canal Walk for R700 and within a week the silver came off the bracelets chain links. I also bought A bag and wallet the same day and this too is falling apart Is this fake goods or just **** quality |
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| SUPPLIER'S RESPONSE | Guess | Time and Date | 13:20:55 | Thu 3 Nov 11 |
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Hello ekmoetweet, Dear Nolan, Have you taken this product back to the store for it to be assessed as a manufacturing fault? If you have not done this please do so. All our product has a 6 month warranty against manufacturing defects, as stipulated by the consumer protection act. However if you want it to be assessed you will need to take it into store with your proof of purchase. Please feel free to contact me directly at cjardim@busbyhouse.com. Regards Carlos |
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| CUSTOMER'S FEEDBACK | ekmoetweet | Time and Date | 05:20:52 | Mon 7 Nov 11 |
| Over the Moon: Thank you for the great service | |||
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