Guess Conversion
 SUPPLIER |
Guess |
 INDUSTRY |
Retail |
| BRANCH / AREA | Roodepoort | COUNTRY | South Africa |
| TIME / DATE | 10:09 Fri 13 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | lizelleve | View all reports by user |
 1
 0
|
| PROBLEM | Damaged Goods |
 Post this report to your Facebook page Post this report to your Twitter page
|
|
| INCIDENT | Fri 13 Jan | ||
| HEADLINE | Bad quality jewelry |
||
| I bought a silver bracelet from Guess in September last year. It is now turning bronze and looks very cheap. I a very upset as this was a special gift, but it does not look very special anymore. I also bought 3 bracelets after this @ around R500 each, they are also all turning bronze. Very disappointed!! | |||
| SUPPLIER'S RESPONSE | Guess | Time and Date | 12:44:07 | Fri 13 Jan 12 |
|
Hello lizelleve, Dear Lizelle, Have you taken it back to the store that you purchased it from? if not please do so. It is extremely important that you take your proof of purchase with you to validate the date of purchase. The store manager will get the supplier to evaluate the product and make a call whether or not this is a manufacturing fault. This procedure does however take a couple of days. Please contact me directly if you have any further queries. cjardim@busbyhouse.com Kind regards Carlos |
|||
| UPDATED RESPONSE | Guess | Time and Date | 11:56:51 | Thu 19 Jan 12 |
|
Hello lizelleve, Good to hear. See you soon in a Guess store! Regards Carlos |
|||
| CUSTOMER'S FEEDBACK | lizelleve | Time and Date | 11:15:12 | Thu 19 Jan 12 |
| Over the Moon: Was refunded. Thanks | |||
Relevant content (Last 5 Damaged Goods Problems)
 |
(( • )) Supplier's response | ||
|
|
|||
|
|
|||
 |
|||
|
|
Facebook Application
