Gautrain Complaint
 SUPPLIER |
Gautrain |
 INDUSTRY |
Government |
| BRANCH / AREA | Centurion | COUNTRY | South Africa |
| TIME / DATE | 20:23 Mon 6 Feb | PERSON RESPONSIBLE | Gautrain System |
| CUSTOMER | harry.bluenotes | View all reports by user |
 0
1
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Mon 6 Feb | ||
| HEADLINE | Beware of Gautrain Car Parking Charges |
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| At 08h15 I took the Gautrain from Centurion Station to RoseBank for an appointment, and obviously had to park my car at Centurion Station due to the bus strike.After Rosebank I had another appointment in Midrand, but was given a lift by a colleague who attended same meeting in Rosebank.The colleague then dropped me off at Centurion Station at 12h30.Big was my surprise and utter consternation when I was charged R80 for parking because I did not use the Gautrain back.I was told my information that is the system and how it works.The toll free number just rings, and no response from Head Office in Midrand.Me thinks this is a complete rip-off.My single trip to Rosebank ended up being R120 in total. | |||
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