Furniture City Complaint
 SUPPLIER |
Furniture City |
 INDUSTRY |
Retail |
| BRANCH / AREA | Boksburg | COUNTRY | South Africa |
| TIME / DATE | 14:19 Wed 18 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | mcooper770 | View all reports by user |
 1
1
|
| PROBLEM | Feedback / Response |
 Post this report to your Facebook page Post this report to your Twitter page
|
|
| INCIDENT | Wed 18 Jan | ||
| HEADLINE | What service? |
||
|
I wanted to purchase furniture from Boksburg, but no one phoned me with updates to my account application. I had to make all relevant calls and was told **** by the ladies working with the accounts. Also my account application was rejected, because my IUF is incorrect on my payslip. This is impossible and an insult to Pastel Accounting SA. I struggled for so long to get a refund on a deposit i paid - (that was never used to purchase stock), that i eventually sorted it out myself with Head Office. Boksburg branch is pathetic in all areas. I will never purchase from Furniture city again. Thanks to Jan (sales rep.), Lorinda and Charmain for wasting my time. |
|||
| SUPPLIER'S RESPONSE | Furniture City | Time and Date | 14:17:34 | Thu 19 Jan 12 |
|
Hello mcooper770, Please accept our sincere apology for the inconvenience caused by our Boksburg Branch. Your comments have been forwarded to the Business Unit to be addressed. As per our telephonic conversation, You have confirmed that you have received your refund from the store and that you have made your purchase at our Kempton Park Branch. Thanks and Kind Regards Thapelo - Furniture City - Customer Care |
|||
Relevant content (Last 5 Feedback / Response Problems)
 |
|||
 |
|||
|
|
|||
 |
|||
|
|
Facebook Application
