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 Furniture City Complaint

SUPPLIER

Furniture City

INDUSTRY Retail
BRANCH / AREA JOHANNESBURG COUNTRY South Africa
TIME / DATE 19:41 Thu 26 Jan PERSON RESPONSIBLE
CUSTOMER mphoza23 View all reports by user
PROBLEM

Billing / Accounts

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INCIDENT Thu 26 Jan
HEADLINE

I HATE THIS COMPANY

I SETTLED MY ACCOUNT IN DECEMBER AND TODAY I RECEIVED A STATEMENT WITH A BALANCE ON IT. WHY ON EARTH DIDN'T I SEE R0.00 AS MY BALANCE? YOU BETTER MAKE SURE MY ACCOUNT IS NOT DEBITED FOR THIS BALANCE. THIS IS THE SAME REASON I NEVER WANT TO DEAL WITH FURNITURE AND THINGS GOT WORSE WHEN THEY JOINT VENTURES WITH AFRICAN BANK.
SUPPLIER'S RESPONSE Furniture City Time and Date 15:42:15 | Fri 27 Jan 12
Hello mphoza23,

Please accept our sincere apology for the inconvenience caused.

This is to confirm that your account has been settled and is a zero balance. I have sent a request through to the Accounts Department for a paid up letter to be forwarded through to you.

Thanks and kind regards,
Kerusha - Furniture City - Customer Care

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