Furniture City Complaint
 SUPPLIER |
Furniture City |
 INDUSTRY |
Retail |
| BRANCH / AREA | MONTANA | COUNTRY | South Africa |
| TIME / DATE | 12:49 Mon 16 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | emile001 | View all reports by user |
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| PROBLEM | Damaged Goods |
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| INCIDENT | Mon 16 Jan | ||
| HEADLINE | Bad service/damaged goods |
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| After waiting a week for furniture purchased at Furniture City the goods soon began to fall apart. After much hassle the furniture was replaced but was in much worse shape than the previous ones. Furniture City has now agreed to come and collect the good but it has been a week and nothing has happened. They do not respond messages I leave. My experience with then has not been good to say the least. | |||
| SUPPLIER'S RESPONSE | Furniture City | Time and Date | 13:22:56 | Thu 19 Jan 12 |
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Hello emile001, Please accept our sincere apology for the inconvenience caused. As per our telephonic discussion you have been advised that the deal has been cancelled as per your request. The store is arranging for the collection of the goods to take place. We once again do apologise for the bad experience. Thanks and kind regards, Kerusha - Furniture City - Customer Care |
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