Furniture City Complaint
 SUPPLIER |
Furniture City |
 INDUSTRY |
Retail |
| BRANCH / AREA | head office | COUNTRY | South Africa |
| TIME / DATE | 11:00 Wed 8 Feb | PERSON RESPONSIBLE | LINDIWE VILAKAZI |
| CUSTOMER | joanie | View all reports by user |
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7
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| PROBLEM | Feedback / Response |
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| INCIDENT | Wed 8 Feb | ||
| HEADLINE | ARREARS INTEREST ON ACCOUNT IN CREDIT -NO FEEDBACK |
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ACCOUNT NUMBER 706400003034605 EVERYMONTH I GET INVOICED FOR ARREARS INTEREST ON MY ACCOUNT - MY ACCOUNT IN CREDIT? THEY SAID THE WILL RECON IT AND HAVE A LOOK - AND MOST OF ALL WILL COME BACK TO ME NEEDLESS TO SAY -NOTHING YET??? |
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| SUPPLIER'S RESPONSE | Furniture City | Time and Date | 16:14:18 | Thu 9 Feb 12 |
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Hello joanie, Thank you for bringing this matter to our attention, Furniture City would like to apologise for the inconvenience caused. As per our telephonic discussion you have been advised that this matter has been escalated through to the Accounts Department for assistance and Customer Care will advise shortly of further feedback. Thanks and kind regards, Kerusha - Furniture City - Customer Care |
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