Ford Complaint
 SUPPLIER |
Ford |
 INDUSTRY |
Motor |
| BRANCH / AREA | Lazarus Ford Centurion | COUNTRY | South Africa |
| TIME / DATE | 08:48 Wed 7 Dec | PERSON RESPONSIBLE | Parts Department Ford |
| CUSTOMER | Jdp821120 | View all reports by user |
 0
1
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| PROBLEM | Late / No Delivery |
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| INCIDENT | Wed 7 Dec | ||
| HEADLINE | PART NEEDED, HAS NOT BEEN CREATED, NO CAR |
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| Was in an accident, car is at the Autobody Repairer for over a month. Was supposed to get the car back yesterday, then I was informed that a part needed has not been created by Ford Motor Company and it will take another 3 weeks to repair my vehicle as the partnumber has only been created now and it was only ordered now. Now they refused to give me a courtesy car. I had a rental vehicle from my insurance but it is only valid for 30 days which was fine as I was informed that my vehicle would be ready on 7 Desember 2011. I am unable to work due to the fact that Ford Motor Company and Lazarus Ford could not order a neccessary part. Thus I will be forced to take legal action. | |||
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