Ford Complaint
 SUPPLIER |
Ford |
 INDUSTRY |
Motor |
| BRANCH / AREA | Nelspruit | COUNTRY | South Africa |
| TIME / DATE | 11:08 Mon 12 Dec | PERSON RESPONSIBLE | Olga/Andre |
| CUSTOMER | mlabuschagne | View all reports by user |
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| PROBLEM | Repairs / Servicing |
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| INCIDENT | Mon 12 Dec | ||
| HEADLINE | Bad Service and Incorrect Quoting |
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| A quote was obtained on 5/12/11 for repairs to electrical motor by taking the vehicle in for inspection. Full amount was paid and repair scheduled for 10/12/11.When vehicle was taken in, they informed me 2 hours later that there is a 'slight problem'.They quoted for a manual motor and did not have the electrical motor part in stock. I was assured Olga (service adviser) will phone me on monday (12/11/12) to resolve issue - NO Response received up to date. | |||
Relevant content (Last 5 Repairs / Servicing Problems)
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