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 Ford Complaint

SUPPLIER

Ford

INDUSTRY Motor
BRANCH / AREA TZANEEN COUNTRY South Africa
TIME / DATE 22:39 Tue 13 Dec PERSON RESPONSIBLE FORD warrant and Adit...
CUSTOMER lethas View all reports by user
PROBLEM

Repairs / Servicing

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INCIDENT Tue 13 Dec
HEADLINE

assistannce on the Repair /Service of my vehicle

i purchased the new FORD BANTAM 1.6.XL on the 01-08-2008 at Ford Tzaneen Branch the vehicle was with MOTOR PLAN.i then folowed the service intervals acording to the signed FORD SERVICE INTERVAL PLAN, from service No.1 up to 3,the problem started at service number 4 when i took the car for service where it spent three days at the Garage without serviced i was inforned that the car cannot be serviced ,THE MOTOR PLAN IS REFUSING TO PAY bcoz my bank is owing then iwas given the contact to trace this problem my own.i lost R250 plus trying to make calls which i didnt get help.now seeing that the car is used for business also i cannot drive the car, i then moved the car to another dealer for service acording to inquiry the dealer is not a pirate as it is registered and recognised to maintain Government vehicles;service no.5 and 6 were done acordingly by ford. service no.6 and 7 the problem start again.and resolved at service no 8 which done by ford the car broke within 2 weeks,with still valid warant plus the extended one but ford refuse to repair my car today im frustrated by paying the dead car and now i ceased the 2 warrant due to this problem,i feel im robbed,i took the car with mis

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