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Foodcorp Grocery Division - Customer Feedback and Analysis

Shown below are the statistics for Foodcorp Grocery Division based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment ddddd (5) 31%
Complaint (11) 69%
Customer Compliment Complaint
1. KDBV11
2. macassim20
3. Zipo01
4. curlycat0710
5. joertel10
Customer Feedback to Supplier Responses (last 12 months): 2 reports
Chart
Over the moon Over the moon (2) 100%
Quite Impressed Quite Impressed (0) 0%
Indifferent Indifferent (0) 0%
Not Impressed Not Impressed (0) 0%
Utterly Disgusted Utterly Disgusted (0) 0%
Nature of complaints (last 12 months): 11 reports - Foodcorp Grocery Division
Damaged Goods (5) 45% Damaged Goods
Feedback/Response (1) 9% Feedback/Response
Other (5) 45% Other
Chart
Nature of complaints (last 12 months): 9435 reports - Other Industry Analysis
Bad Attitude (813) 9% Bad Attitude
Billing/Accounts (938) 10% Billing/Accounts
Booking Query (43) 0% Booking Query
Breach of Contract (399) 4% Breach of Contract
Call Centre!! (125) 1% Call Centre!!
Competitions (57) 1% Competitions
Damaged Goods (476) 5% Damaged Goods
Expiry Date (20) 0% Expiry Date
Feedback/Response (536) 6% Feedback/Response
Chart
Hygiene Hygiene (55) 1%
Late/No Delivery Late/No Delivery (1020) 11%
Other Other (3912) 41%
Out of Stock Out of Stock (58) 1%
Passing the Buck Passing the Buck (150) 2%
Pricing/Barcodes Pricing/Barcodes (66) 1%
Repairs/Servicing Repairs/Servicing (644) 7%
Spam Spam (123) 1%

Please note: All Reports & Stats fall away after 12 months

 
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