Flexi Club Complaint
 SUPPLIER |
Flexi Club |
 INDUSTRY |
TimeShare |
| BRANCH / AREA | Mykonos | COUNTRY | South Africa |
| TIME / DATE | 10:35 Wed 4 Jan | PERSON RESPONSIBLE | Cornillia/Flexi Club |
| CUSTOMER | paulrf | View all reports by user |
 0
2
|
| PROBLEM | Bad Attitude |
 Post this report to your Facebook page Post this report to your Twitter page
|
|
| INCIDENT | Wed 4 Jan | ||
| HEADLINE | UNABLE TO CANCEL - BE CAREFUL OF FLEXI CLUB |
||
|
We went on holiday to Mykonos and were given a scratch card that we won a prize, this was on 30/11/11, when we went to collect the prize . we were told we had to sit through a sales pitch, before we get the prize. After listening we decided to sign up but everything was rushed i was told that they would contact me because flxi club needed an account as a reference, but they never did contact me. After getting back from our holiday i immediatly emailed [Email Removed] to cancel and got no response, after a week i called through to the call centre and was told that i must put in writing an email to [Email Removed] to which i purposely sent at least 20 emails anc cc'd [Email Removed] in it. i got nothing, suddenly a debit order came off and when i called through once more i was told i cant cancell this contract even if it is new, i dont want to be a flexi club member and i want it cancelled like i requested but no one helps or calls back and i feel trapped in something i must pay. all i want is the contract cancelled, i have not even been a member a month yet! Paul Rodrigues-Figueira Doc No. 202136 (note i dont even have a membership number) |
|||
| SUPPLIER'S RESPONSE | Flexi Club | Time and Date | 11:55:04 | Wed 4 Jan 12 |
|
Hello paulrf, Kindly be advised that an electronic mail has been sent to you to address your concern. Kind Regards Cornelia |
|||
| CUSTOMER'S FEEDBACK | paulrf | Time and Date | 18:06:31 | Mon 9 Jan 12 |
| Utterly Disgusted: I am far from happy with the response from Flexi Club, all that was said was that i had to cancel within 5 days of signing the contract, which was not even completed as i never supplied an account as a reference, which i was told i needed before they processed everything. I then queried this and am been ignored bluntly by Cornelia. i will write to hello peter again to tell everyone if they ever got back to me... i feel ******* and i am disgusted in they way they are handling this!!! | |||
Relevant content (Last 5 Bad Attitude Problems)
 |
|||
 |
|||
|
|
|||
|
|
|||
|
|
Facebook Application
