Flexi Club Complaint
 SUPPLIER |
Flexi Club |
 INDUSTRY |
TimeShare |
| BRANCH / AREA | National | COUNTRY | South Africa |
| TIME / DATE | 12:21 Thu 12 Jan | PERSON RESPONSIBLE | Call center |
| CUSTOMER | notobadservice | View all reports by user |
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8
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| PROBLEM | Call Centre!! |
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| INCIDENT | Thu 12 Jan | ||
| HEADLINE | Poor service! |
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Firtsly you can not book a international trip on line. Phoned call centre, someone answered, but had to put me through to another consultant. Kept waiting and eventually put down the phone. Phoned 6 times later but no answer. |
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| SUPPLIER'S RESPONSE | Flexi Club | Time and Date | 13:54:50 | Fri 13 Jan 12 |
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Hello notobadservice, We acknowledge receipt of your HelloPeter complaint, the content therein noted. We wish to apologise for the inconvenienced caused. Our on line system is fairly new and we are always trying to improve on our service. A consultant will be in contact with you shortly to assist with your booking requirements. Kind Regards Cornelia |
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Relevant content (Last 5 Call Centre!! Problems)
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(( • )) Supplier's response |
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