Flexi Club Complaint
 SUPPLIER |
Flexi Club |
 INDUSTRY |
TimeShare |
| BRANCH / AREA | Pinetown | COUNTRY | South Africa |
| TIME / DATE | 21:30 Mon 6 Feb | PERSON RESPONSIBLE | |
| CUSTOMER | ShirleyCB | View all reports by user |
 0
2
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| PROBLEM | Feedback / Response |
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| INCIDENT | Mon 6 Feb | ||
| HEADLINE | No response as promised |
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| Last month I tried to find out about the difference in amounts to be paid via debit order and once off payments. I also mentioned that I was cut off on the phone when trying to speak to a supervisor. Via Hello Peter, Cornelia promised to send me an email in response to my complaint. I am yet to receive this email. How long do they take to respond to anything? | |||
| SUPPLIER'S RESPONSE | Flexi Club | Time and Date | 09:28:02 | Wed 15 Feb 12 |
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Hello ShirleyCB, Kindly be advised that an electronic mail will be send to you to address your concern. Kind Regards Arny Nortje |
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| CUSTOMER'S FEEDBACK | ShirleyCB | Time and Date | 16:10:20 | Thu 9 Feb 12 |
| Utterly Disgusted: I have had no response to either of my postings. Flexiclub promised on your site to send me an email, but I am still waiting for this to materialise. | |||
Relevant content (Last 5 Feedback / Response Problems)
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