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SUPPLIER

Flexi Club

INDUSTRY TimeShare
BRANCH / AREA Durban COUNTRY South Africa
TIME / DATE 12:23 Wed 1 Feb PERSON RESPONSIBLE
CUSTOMER Rietjies View all reports by user
PROBLEM

Billing / Accounts

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INCIDENT Wed 1 Feb
HEADLINE

MEMBERS / BOOKKEEPERS / ACCOUNTANTS TO HELP

I would like to asked other members if they had the same problem that the total on the statement is actually the amount that you pay should you pay by debit order ... or any bookkeeper / accountant that can tell me if that is the way statements are totaled and when you pay cash you need to add onto the total ..... very confused seems that all my suppliers statements are incorrect.

SUPPLIER'S RESPONSE Flexi Club Time and Date 14:32:24 | Wed 1 Feb 12
Hello Rietjies,

Kindly be advised that we have sent a response to your Hellopeter complaint.

Where we have addressed your concern.

Kind Regards
Cornelia Engelbrecht
UPDATED RESPONSE Flexi Club Time and Date 15:02:29 | Mon 7 May 12
Hello Rietjies,

Thank you for your patience.

We refer to our communication of even date.

We confirm that this matter has now been finalised.

Yours sincerely

Flexi Holiday Club
CUSTOMER'S FEEDBACK Rietjies Time and Date 18:21:25 | Wed 23 May 12
Utterly Disgusted: Arny attended to this account and everything was sorted about a month ago and today my brother phoned me at 18h00 to tell me that my mother is hysterical and he need to take her to doctor as she received a letter from ITC to tell her she was listed as bad and if she do not pay this money then legal steps would be taken.    She is 82 and for her this is the first and she does not take it lightly.   Seems to me there is no communication between other departments and the accounts department.  

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