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  Why I bank with FNB - AWESOME SERVICE!
SUPPLIER
First National Bank INDUSTRY Banking
SPECIFIC AREA
 JHB
DATE OF INCIDENT
Tue 6 May 08
LOCATION
 South Africa
PERSON RESPONSIBLE
 Shaun
USERNAME
 lol 
TIME / DATE
 11:56:01 Thu 8 May 08
TOTAL POSTS   2

1
1
THE INCIDENT

You probably have all heard the saga about Josh Groban. Well I was one of the suckers that paid almost R2000 to see him and then the concert was cancelled! Then I read on Hello Peter that I could possibly get my money back.

So I called FNB and got a dispute letter on Tues (6th May) I filled it in,faxed it back in the afternoon. 7th May I get a call from Shaun who says that he needs more info which I duly send that afternoon. Not even 24 hours later is the money back in my account!

I'm not only thrilled because I got my money back but because THAT'S WHAT I CALL SERVICE!

FNB, you remind me all the time why I still bank with you and why I'll probably still be with you for another 20 years!

You truly live up to your line of "how can we help"
Many Thanks for your truly superior service
L
SUPPLIER'S RESPONSE
Time: 08:57:56
Fri 9 May 08

Hello lol

It is always a pleasure to receive such positive comments. Thank you. We will ensure that Shaun receives your comments.



Kind Regards
Levona Derbyshire

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