I would like to thank you for your excellent professionalism and the best customer service I have received in a very long time, FNB must be very proud and lucky to have Sister Mapiyeye.
I was so impressed with your communication response times and efficiency, All e-mail was received even though the file sizes for the scanned documents were large. I could not believe that our appointment this morning took 23 minutes to complete and setup a FNB Trust account. It really impressed me that you had pre completed the application forms with all the information that I had already given too you. There was no need for repetition of information. I was impressed with your speedy phone call responses.
Alround the best servce experience i have received in a long time....
Well Done !!
I look forward to future interaction with you based on the first impression you have given me.
