First National Bank Compliment
 SUPPLIER |
First National Bank |
 INDUSTRY |
Banking |
| BRANCH / AREA | Key West | COUNTRY | South Africa |
| TIME / DATE | 10:01 Fri 27 Jan | PERSON RESPONSIBLE | Natasha |
| CUSTOMER | Trynko | View all reports by user |
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| NATURE | Great Attitude |
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| INCIDENT | Fri 27 Jan | ||
| HEADLINE | Great attitude makes banking a good experience |
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| I had an issue with my bank cards on the first day I received them. Only one phone call later Natasha helped me and when I went to the branch it took 10 minutes and everything was fixed. I then had a further issue with my internet banking, and once again it took only one phone call to Natasha to have it all activated and sorted out! I'm very impressed with the friendliness and the efficiency with which she helped me! Thank you for making banking a good experience again! | |||
| SUPPLIER'S RESPONSE | First National Bank | Time and Date | 10:35:03 | Fri 27 Jan 12 |
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Hello Trynko, Thank you for a wonderful compliment and I am pleased to hear that our Staff are living up to our values. I have passed these kind words to Natasha and her Manager to recognise her excellent customer service. Kind Regards Melinda Duvenhage |
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| CUSTOMER'S FEEDBACK | Trynko | Time and Date | 13:03:46 | Wed 1 Feb 12 |
| Over the Moon: Same day response | |||
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