First National Bank Compliment
First National Bank |
Banking | ||
| BRANCH / AREA | Premier Banking | COUNTRY | South Africa |
| TIME / DATE | 15:35 Tue 31 Jan | PERSON RESPONSIBLE | Sethabile Mkhize |
| CUSTOMER | SuperM | View all reports by user |
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| NATURE | Going the Extra Mile |
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| INCIDENT | Tue 31 Jan | ||
| HEADLINE | Awesome Service |
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Since joining FNB in 2008, I have been allocated numerous Premier Bankers. Not one has helped me in any way and all were (for lack of a better word) useless! Then, Sethabile Mkhize became my Premier Banker. I was very sceptical at first, but have only recieved awesome service EVERY time I have contacted her! If only all the preceeding Premier Bankers could learn from Sethabile, Premier Banking might be something Steve's Bank might offer too! Keep up the good work, Sethabile! |
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| SUPPLIER'S RESPONSE | First National Bank | Time and Date | 09:35:27 | Wed 1 Feb 12 |
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Hello SuperM, Thank you for a wonderful compliment and I am pleased to hear that our Staff are living up to our values. I have passed these kind words to Sethabile Mkhize and her Manager to recognise her excellent customer service. Kind Regards Melinda Duvenhage |
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