First National Bank Complaint
 SUPPLIER |
First National Bank |
 INDUSTRY |
Banking |
| BRANCH / AREA | Sales | COUNTRY | South Africa |
| TIME / DATE | 09:58 Thu 9 Feb | PERSON RESPONSIBLE | Not Sure who, maybe S... |
| CUSTOMER | jdepaiva | View all reports by user |
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2
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| PROBLEM | Late / No Delivery |
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| INCIDENT | Thu 9 Feb | ||
| HEADLINE | Why why why why??? |
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| I ordered a I pad 2 16 gig wi-fi on your website to day I find out that FNB has decided that I ordered a Samsung Galaxy tab??? not what I asked for after been pushed around from pillar to post I was told they will cancel my order of the Samsung Galaxy tab, and correct the order as per what I originally order but unfortunately it will take 15days???? I mean really now in this day and age if you cannot get my I pad to me by next week just cancel the order and I will go somewhere else I am really not that hard up to deal with FNB in fact this changing my bank account to FNB has not been the most pleasurable process. | |||
| SUPPLIER'S RESPONSE | First National Bank | Time and Date | 16:20:38 | Thu 9 Feb 12 |
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Hello jdepaiva, Thank you for taking the time to express your concerns. I have escalated the matter above to the relevant department to urgently address. Complaint reference : 138286 Kind Regards Mpumi Ncube |
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