First National Bank Complaint

SUPPLIER	First National Bank	INDUSTRY	Banking
BRANCH / AREA	Gauteng	COUNTRY	South Africa
TIME / DATE	16:19 Thu 9 Feb	PERSON RESPONSIBLE	FNB Home Loans
CUSTOMER	collins	View all reports by user	7 2
PROBLEM	Status on the credit b...	Post this report to your Facebook page Post this report to your Twitter page
INCIDENT	Thu 9 Feb
HEADLINE	Why is the payments not updated?
I would like to find out why the payments not being updated correctly on my credit records with credit bureau. The status is showing 150 days in arrears. In my knowledge is not like that. Please can someone assist me with this regards. This is already affecting me when applying for credit. I'll appreciate your prompt responds. Add a new First National Bank Report Inappropriate report?
SUPPLIER'S RESPONSE	First National Bank	Time and Date	11:00:46 \| Fri 10 Feb 12
Hello collins, Thank you for taking the time to express your concerns. Your complaint was referred to Homeloans for investigation and resolution. The complaint reference is 138414 Kind Regards Mpumi Ncube
CUSTOMER'S FEEDBACK	collins	Time and Date	07:55:03 \| Tue 14 Feb 12
Utterly Disgusted: No one has contacted me or bother to notify me if they dealing with my query. Is what I’ve been experiencing with FNB Home Loans. I'm still going to write another complaint until they sort this out.