First National Bank Complaint
 SUPPLIER |
First National Bank |
 INDUSTRY |
Banking |
| BRANCH / AREA | Online banking | COUNTRY | South Africa |
| TIME / DATE | 16:38 Thu 9 Feb | PERSON RESPONSIBLE | Online banking |
| CUSTOMER | hfourie | View all reports by user |
 10
10
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| PROBLEM | Online Banking |
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| INCIDENT | Thu 9 Feb | ||
| HEADLINE | Online banking off twice in 3 days! |
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FNB online banking is off for the second time in 3 days. This is completely unacceptable, we are losing business due to you. Please sort out your technology! |
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| SUPPLIER'S RESPONSE | First National Bank | Time and Date | 11:19:10 | Fri 10 Feb 12 |
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Hello hfourie, Thank you for logging your complaint. We apologise for the experience you went through we realise that this has inconvenienced you and again sincerely apologise for this. We are currently busy sorting out the problem. Regards Mpumi Ncube |
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| CUSTOMER'S FEEDBACK | hfourie | Time and Date | 14:52:28 | Wed 7 Mar 12 |
| Indifferent: Customers have still not been notified of the system problem. We can all understand when a system goes down, but you should let customers know about this when it occurs!!! | |||
Relevant content (Last 5 online banking Problems)
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