First National Bank Conversion

SUPPLIER	First National Bank	INDUSTRY	Banking
BRANCH / AREA	National	COUNTRY	South Africa
TIME / DATE	09:02 Thu 9 Feb	PERSON RESPONSIBLE
CUSTOMER	Dennise	View all reports by user	1 2
PROBLEM	RADIO ADVERTISEMENTS	Post this report to your Facebook page Post this report to your Twitter page
INCIDENT	Thu 9 Feb
HEADLINE	IRRITATING RADIO ADVERTISEMENTS
For heavens sake please get to the end of these IRRITATING radio advertisements!!!! It is so childish at the length of time we have to listen to these advertisements all because of the competiveness between banks. What amazes me is that you have to lure new customers by giving them new gadgets and not simply by your reputation of being a so called "good" bank. It makes me wonder why you have to go these ends!!!! Add a new First National Bank Report Inappropriate report?
SUPPLIER'S RESPONSE	First National Bank	Time and Date	15:48:19 \| Thu 9 Feb 12
Hello Dennise, Thank you for taking the time to express your concerns. I have escalated the matter above to the relevant department to urgently address. Kind Regards Mpumi Ncube
CUSTOMER'S FEEDBACK	Dennise	Time and Date	11:21:10 \| Wed 15 Feb 12
Quite Impressed: Not only did I get a response to my posting almost immediately but also received a call from First National Bank. I unfortunately could not take the call at the time but the caller left a message for me to contact her etc.