First National Bank Complaint
 SUPPLIER |
First National Bank |
 INDUSTRY |
Banking |
| BRANCH / AREA | jhb | COUNTRY | South Africa |
| TIME / DATE | 18:20 Thu 9 Feb | PERSON RESPONSIBLE | |
| CUSTOMER | edelingc | View all reports by user |
 0
2
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| PROBLEM | Late / No Delivery |
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| INCIDENT | Thu 9 Feb | ||
| HEADLINE | incorrect table delivered |
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| i had a price dispute, i then got a deal for a apple tablet for 209 a month which i agreed on but stateing i want an ipad 2 with 3g and wifi. i then get a phone call est 2 hours later saying she has only quoted me on a wi fi tablet only, i then ask for the 3g one at 229 which she then says she will get it corrected. a week goes by and i get my tablet , that evening i find out that i received the incorrect tablet (with no 3g). i phone that friday to state its incorrect. get called on monday and get told the matter will be resolved. its now thursday evening and still have heard nothing. do i have to wait another 10 days to get a tablet? service is poor and im very un happy. have been told is been esculated but have heard nothing. please resolve this matter asap. | |||
| SUPPLIER'S RESPONSE | First National Bank | Time and Date | 12:24:16 | Fri 10 Feb 12 |
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Hello edelingc, Thank you for taking the time to express your concerns. I have escalated the matter above to the relevant department to urgently address. Complaint reference : 138458 Kind Regards Mpumi Ncube |
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Relevant content (Last 5 Late / No Delivery Problems)
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