First National Bank Conversion
 SUPPLIER |
First National Bank |
 INDUSTRY |
Banking |
| BRANCH / AREA | Nationwide | COUNTRY | South Africa |
| TIME / DATE | 11:13 Mon 16 Jan | PERSON RESPONSIBLE | Keywest Krugersdorp |
| CUSTOMER | debbi70 | View all reports by user |
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| PROBLEM | Breach of Contract |
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| INCIDENT | Mon 16 Jan | ||
| HEADLINE | The cheap 92.00 a month????? |
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Last year after much advertising about their Gold Cheque account that will will only cost you R92.00 a month I went to FNB and opened a new gold account, in my name with my husband as a signatory on the account as both the salaries will go into this account. Recently I have applied for a few things on credit only to be declined every time stating that I was a credit risk and that I should check my ITC listing. I then pulled my ITC listing and from what I could see there was absolutely no problem on the listing. I then went to see the bank on Saturday as we wanted to increase our overdraft. This is when I was notified that my husband even though having full signing rights is now NULL and void and all our debt falls under my name. Effectivly FNB has KILLED my credit rating, and what is FNB's solution, if your husband wants any credit he must open his own account, so now we are back to paying what we were at any other bank, SO FNB YOU LIED, it is not that cheap when each person needs their own account! |
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| SUPPLIER'S RESPONSE | First National Bank | Time and Date | 13:47:08 | Wed 18 Jan 12 |
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Hello debbi70, Thank you for taking the time to express your concerns. Your complaint has been escalated to the relevant department who will be contacting you with feedback. The complaint reference is 133428. Kind Regards Melinda Duvenhage |
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| CUSTOMER'S FEEDBACK | debbi70 | Time and Date | 11:35:33 | Fri 20 Jan 12 |
| Over the Moon: Matie from FNB Head office - what a gem, called me and told me it is nonsense and he sorted the 4 month problem out in 24 hours - Thank you Matie for reinstating my faith in FNB. | |||
Relevant content (Last 5 Breach of Contract Problems)
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